An order that has moved from pending to payment processed may not be canceled.
In store purchases may be returned within 7 days. Delivered items may be returned within 7 days of
delivery. To be eligible for a return, your merchandise must be in the same condition that you received
it. Our return policy does not apply to the following goods: discounted or sale items, gift cards,
newspapers, and print-on-demand editions. These items are not eligible for return, refund or exchange.
To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of
purchase to accompany your return.
All returned merchandise should be sent to us at 944 Broad Street, Camden, SC 29020.
For items that are manufactured by another party and resold by us, please do not send such item back to
You are responsible for paying for all shipping costs for your returned item. Shipping costs are nonrefundable.
If you receive a refund, the cost of any return shipping will be deducted from your refund.
You should consider using a trackable shipping service or purchasing shipping insurance for items of
Refunds and Exchanges
After we have received your valid return, we will send you an email to notify you that we have received
your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, we will provide one of the following within a reasonable time: an
exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the
payment card or original method of payment used to pay for the item, a check, or another remedy that
we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, we reserve the right to refuse the return or
exchange, or to impose different or additional conditions.